Privacy Policy

Effective Date: 09/15/25

Third Space Acupuncture (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, schedule an appointment, or receive services at our practice.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, and billing details when you book an appointment or contact us.

  • Health Information: Details you provide in intake forms, during consultations, or as part of your treatment (considered Protected Health Information under HIPAA).

  • Technical Information: Limited data such as IP address, browser type, and usage patterns when you visit our website (via cookies or analytics tools).

2. How We Use Your Information

We use your information to:

  • Schedule and confirm appointments

  • Provide acupuncture and wellness services

  • Process payments and send receipts

  • Communicate with you regarding your care, updates, or practice announcements

  • Improve our website, services, and client experience

  • Comply with legal and professional obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following cases:

  • With service providers who help us operate our scheduling, billing, or communication systems

  • When required by law or public health authorities

  • With your explicit consent, for example, when coordinating care with another healthcare provider

4. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your personal and health information. While no method of transmission over the internet or storage system is 100% secure, we strive to protect your data in compliance with best practices and applicable laws.

5. Your Rights

You have the right to:

  • Access and request a copy of your personal information

  • Request corrections or updates to your records

  • Request that we limit certain uses or disclosures of your information

  • Withdraw consent for non-essential communications

If you wish to exercise these rights, please contact us using the information below.

6. Cookies and Online Tracking

Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site. You can adjust your browser settings to refuse cookies, though some features may not work as intended.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

8. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect information from children without parental consent.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised “Effective Date.”

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Third Space Acupuncture
700 E Street, Suite 100, San Rafael, CA 94901
415-404-7707
chat@thirdspacemarin,com